Privacy Policy

Last updated September 1, 2025

Introduction

This Privacy Policy applies to Personal Data collected when you visit our website, but not to data from our enterprise Products and Services, which are governed by separate customer agreements.

Information We Collect

Personal Information:

When you sign up or interact with our website, we may collect name, business email, company, job title, and other voluntary inputs.

Usage & Technical Data:

We automatically collect device, browser, IP, and activity data via standard tools (cookies, logs) to ensure functionality and performance.

Uploaded or Processed Content:

Any documents, queries, or data you share for analysis via our AI platform.

How We Use Your Information

  • Deliver, improve, and personalize Services
  • Communicate updates, support, and product enhancements
  • Fulfill legal, regulatory, or contractual obligations

Data Sharing and Disclosure

We share your data only under limited circumstances:

  • Service Providers: With trusted vendors (hosting, analytics, support) bound by strict confidentiality
  • Legal Compliance: As required by law or to protect our rights
  • Business Transfers: In case of a merger, acquisition, or sale without compromising existing privacy rights
  • Aggregated Data: Non-identifiable insights may be used for internal analysis or public reporting

Security of Your Information

We use industry-leading measures to protect your data:

  • Encryption at rest and in transit (AES-256, TLS 1.3)
  • SOC2 compliance, ISO 27001 standards, and continuous security audits
  • Enterprise-grade access controls, SSO, and audit logs
  • Secure employee device setups, confidential agreements, and MDM protections

Data Storage & Retention

We retain personal information as long as necessary for:

  • Continuing to provide Services
  • Complying with legal or regulatory requirements
  • Resolving disputes or troubleshooting

Data will be securely deleted or anonymized once no longer needed or upon a verified request.

Your Rights

Depending on your jurisdiction, you have rights including (but not limited to):

  • Accessing or correcting personal data
  • Requesting deletion or restriction of processing
  • Withdrawing consent (where applicable)
  • Data portability
  • Lodging a complaint with regulatory authorities

Please reach out to our DPO to exercise any rights.

Cookies & Tracking Technologies

We use cookies and similar tools for core functionality, behavior analysis, and remembering preferences. Disabling cookies may affect some features.

International Data Transfers

Data may be transferred and processed in countries outside your own, with standard contractual clauses and other safeguards implemented for protection.

Children's Privacy

Our Services are not intended for individuals under the age of 16 (or applicable legal minimum age in your jurisdiction) and we do not knowingly collect personal data from minors.

Changes to This Policy

This Privacy Policy may be updated to reflect new practices or legal standards. Significant changes will be posted on our site with an updated "Effective Date" and, where applicable, communicated via email.

Contact Us

For questions, concerns, or data-subject requests:

Mithun Madhusudan
Pascal AI Labs
Email: support@pascalailabs.com

USA

228 Park Ave S PMB 55152, New York

UK

86-90 Paul Street, EC2A 4NE, London

India

Indiqube Edge, ORR, Bangalore

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